Senior Product Manager

Department: Product

Employment Type: Permanent - Full Time

Location: UK - Hybrid

Reporting To: Michael Karcher

Description

Your new company

A tech scale up with Big Plans...When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue growth, and ambitious plans to capitalize on our market leading position.. not to mention an exciting work culture.

Not Heard of us ?

We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 60,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

We are looking for a Senior Product Manager to join our team as we enter an exciting chapter in Exclaimer’s growth. We currently handle ~400 million emails a week and are growing considerably month on month. We have ambitious plans to supercharge Exclaimer’s successful position, taking our strong IT utility foundations to establish a leading SaaS product beyond email signature management.

This role reports to a Director of Product and is a key member of the Product & Design Team. In taking this role, you will have all the support, resources, and flexibility needed to tackle the great challenges that come with scaling a successful business.

Key Responsibilities

Build the product portfolio strategy that will help power Exclaimer’s next phase of growth.
Lead a cross-functional team, collaborating with technology, design, and go-to-market roles to continually set and execute product plans.
Contribute to the Exclaimer product strategy and roadmap.
Present insights, progress and plans to Product Engineering and the wider business.

Skills Knowledge and Expertise

Work with data to ensure high-quality tracking and insights for a team.
Lead effective product/customer discovery and research to build a rich picture of our market/customers and draw conclusions on the best problems to solve.
Collaborate with Engineering, understanding the ways of working and high-level technical concepts.
Deploy their own business and product knowledge to execute the best approach for a given context and problem.
Leverage the skills and knowledge of others to create a strong team environment and collective capability.
Manage stakeholders proactively and share in the problems to ensure progress.
Lead and organize a team to energise and guide them through the product build journey.
Communicate well across all levels and departments in Exclaimer.

We would love to meet you, especially if you:

Have proven track record on successful customer-centric products in a scaleup or enterprise environment.
Have a passion for solving customer problems and creating elegant experiences.
Demonstrated experience defining and driving the development of value add integrations (Bonus: integrations with sales, marketing or communication products)
Demonstrated experience driving an idea, through concept testing and development to a commercially successful product offering
Have an understanding of high level AI concepts and how they could be applied to reduce friction in key user tasks and create new customer facing features / functionality, would be a plus!
Love collaborating with talented people across a variety of functions.
Enjoy learning and are curious.
Want a key role in taking a product to the next level!

Benefits

We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:

Remote / Hybrid working
Healthcare
Life insurance
6 weeks - work anywhere option per year
Employee Assistance program
Contributory retirement savings plan
Opportunities for training & development
Great team and culture
Discounts portal
Income protection Insurance
Online GP services

Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

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